Analysis of Vendor Trucking Management Factors, Delivery Timeliness, and Fleet Availability on IKEA Export Goods Delivery at PT XYZ Logistics Jakarta

Authors

  • Chairunnisa Chairunnisa Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Siti Maemunah Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • M Kadarisman Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jemsi.v7i3.7225

Keywords:

Vendor Trucking Management, Delivery Timeliness, Fleet Availability, Export Delivery Performance, Logistics Efficiency

Abstract

This study aims to analyze the effect of vendor trucking management, delivery timeliness, and fleet availability on export delivery performance at PT XYZ Logistics Jakarta. A quantitative research approach was employed, utilizing hypothesis testing to examine the relationships among these variables. Data collection was conducted using a structured questionnaire with a five-point Likert scale, involving logistics personnel engaged in freight forwarding activities for IKEA. The collected data was analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The results indicate that vendor trucking management has a positive effect on delivery timeliness. Fleet availability significantly influences export delivery performance. Additionally, delivery timeliness positively impacts export efficiency. The findings also reveal that vendor trucking management indirectly affects export delivery performance through its influence on delivery timeliness. Moreover, fleet availability moderates the relationship between vendor management and delivery success. The study suggests that logistics firms should prioritize vendor accountability, adopt AI-driven scheduling analytics, and invest in fleet modernization to enhance operational resilience and shipment accuracy.

References

Aguezzoul, A. (2014). Third-party logistics selection: A review of literature. International Journal of Production Research, 52(2), 682-706. https://doi.org/10.1080/00207543.2013.849014

Christopher, M. (2016). Logistics & supply chain management. Pearson UK.

Closs, D. J., & Cooper, M. B. (2019). Pengukuran dan analisis performa logistik: Pendekatan terintegrasi untuk ketepatan waktu. McGraw-Hill.

Crainic, T. G., & Kim, K. H. (2007). Intermodal transportation. Transportation Research Part B: Methodological, 41(10), 1073-1090.

Department of Transportation. (2017). Laporan tahunan transportasi Indonesia. Kementerian Perhubungan RI.

Djunaidi, & Mila. (2007). Ketersediaan armada trucking terhadap pengiriman barang ekspor. Jurnal Teknik Gelagar, 5(2), 36-48.

Fernie, J., & Sparks, L. (2019). Logistics and retail management: Emerging issues and new challenges in the retail supply chain. Kogan Page Publishers.

Gölz, J., Winkenbach, M., & Fleischmann, M. (2021). The impact of vendor trucking management on delivery performance: A supply chain perspective. Journal of Business Logistics, 42(3), 289-310.

Gunasekaran, A., Subramanian, N., & Rahman, S. (2017). Improving supply chain performance through vendor development programs. International Journal of Production Economics, 183, 26-34.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.

Henke, J. W., & Zhang, C. (2019). Manajemen vendor strategis: Panduan membangun dan memelihara hubungan vendor yang berkelanjutan. Harvard Business Review Press.

Hilmola, O. P., Andersson, T., & Lorentz, H. (2018). Supply chain agility and punctuality: The role of advanced scheduling. International Journal of Logistics Management, 29(2), 258-277.

Jenal. (2016). Analisa ketersediaan armada trucking terhadap pengiriman waste paper: Studi kasus PT Tangguh Karimata Jaya. Jurnal Manajemen Transportasi, 12(4), 88-100.

Kannan, V. R., & Tan, K. C. (2005). Just in time, total quality management, and supply chain management: Understanding their linkages and impact on business performance. Omega, 33(2), 153-162.

Kumar, S., & Anbanandam, R. (2020). Fleet modernization strategies for sustainable logistics: A case of hybrid truck adoption. Journal of Cleaner Production, 251, 119601.

Notteboom, T. E., Pallis, A. A., & Rodrigue, J. P. (2021). Port economics, management, and policy. Routledge.

Rajesh, R. (2020). IoT-based fleet management: Enhancing predictive maintenance in transportation. International Journal of Logistics Research and Applications, 23(6), 503-519.

Rodrigue, J. P., Comtois, C., & Slack, B. (2016). The geography of transport systems (4th ed.). Routledge.

Simchi-Levi, D., Kaminsky, P., & Simchi-Levi, E. (2019). Designing and managing the supply chain: Concepts, strategies, and case studies. McGraw-Hill Education.

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Tursina, S. (2018). Pengaruh penanganan dokumen ekspor dan ketepatan waktu terhadap kepuasan pelanggan. Jurnal Logistik dan Rantai Pasok, 7(1), 45-57.

Wang, X., Potter, A., & Naim, M. (2020). Digital transformation in supply chain management: The role of AI-driven predictive analytics. Journal of Operations Management, 66(1-2), 84-101.

World Bank. (2022). Logistics performance index 2022: Benchmarking global trade logistics. https://lpi.worldbank.org

Downloads

Published

2026-01-15

How to Cite

Chairunnisa, C., Siti Maemunah, & M Kadarisman. (2026). Analysis of Vendor Trucking Management Factors, Delivery Timeliness, and Fleet Availability on IKEA Export Goods Delivery at PT XYZ Logistics Jakarta. Jurnal Ekonomi Manajemen Sistem Informasi, 7(3), 1978–1985. https://doi.org/10.38035/jemsi.v7i3.7225

Issue

Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)

Section

Articles

License

Copyright (c) 2026 Chairunnisa Chairunnisa, Siti Maemunah, M Kadarisman

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Hak cipta :

Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:

  1. Hak cipta pada setiap artikel adalah milik penulis.
  2. Penulis mengakui bahwa Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
  3. Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI).