Pengaruh Rotasi Pekerjaan, Lingkungan Kerja dan Kepemimpinan Transformasional terhadap Kinerja Pegawai, dengan Mediasi Kepuasan Kerja

Authors

  • Taufik Hidayat Program Magister Manajemen, Universitas Terbuka, Indonesia
  • Achmad Fauzi Universitas Bhayangkara, Jakarta, Indonesia
  • Kurnia Endah Riana Universitas Terbuka, Tangerang Selatan, Indonesia

DOI:

https://doi.org/10.38035/jimt.v5i3.1791

Keywords:

Rotasi Pekerjaan, Lingkungan Kerja, Kepemimpinan Transformasional, Kinerja Pegawai, Kepuasan Kerja

Abstract

Berdasarkan evaluasi hasil kinerja tahun 2017-2021, kinerja Direktorat Jenderal Perbendaharaan Kementerian Keuangan mengalami fluktuasi dan mengalami penurunan pada tahun 2021 dibandingkan tahun 2020. Di sisi lain, berdasarkan hasil survei kepuasan kerja pegawai pada akhir tahun 2021, terdapat catatan perbaikan kebijakan yang perlu diperhatikan yaitu terkait rotasi pekerjaan. Menanggapi kondisi tersebut, berdasarkan teori dan penelitian sebelumnya, penulis tertarik untuk melakukan penelitian yang berjudul Pengaruh Rotasi Pekerjaan, Lingkungan Kerja dan Kepemimpinan Transformasional terhadap Kinerja Pegawai dengan mediasi Kepuasan Kerja. Penelitian dilakukan menggunakan metode kuantitatif, dengan teknik pengumpulan data melalui survei menggunakan kuesioner yang disampaikan secara daring memanfaatkan sarana google form, dengan 29 butir pertanyaan Skala Likert 5. Penelitian dilakukan pada 10 Kantor Pelayanan Perbendaharaan Negara di wilayah Provinsi DKI Jakarta dengan responden terkumpul sejumlah 206 pegawai dari populasi sejumlah 310 pegawai. Analisis data menggunakan metode Partial Least Square-Structural Equation Modeling, dengan perangkat lunak SmartPLS versi 3.2.9. Hasil penelitian menunjukkan bahwa rotasi pekerjaan dan kepemimpinan transformasional berpengaruh signifikan terhadap kinerja pegawai apabila dimediasi oleh kepuasan kerja pegawai, sedangkan lingkungan kerja berpengaruh signifikan terhadap kinerja pegawai baik secara langsung maupun tidak langsung melalui mediasi kepuasan kerja.

References

Agbozo, G. K., Owusu, I. S., Hoedoafia, M. A., & Atakorah, Y. B. (2017). The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. Journal of Human Resource Management, 5(1), 12. https://doi.org/10.11648/j.jhrm.20170501.12

Akinwale, O. E., & George, O. J. (2020). Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Emerald, 14(1), 71–92. https://doi.org/10.1108/ramj-01-2020-0002

Al-Romeedy, B. S. (2019). The Role of Job Rotation in enhancing Employee Performance in the Egyptian Travel Agents: The Mediating Role of Organizational Behavior. Emerald Publishing Limited, 74(4), 1003–1020. https://doi.org/10.1108/TR-10-2018-0153

Alfuqaha, O. A., Al-Hairy, S. S., Al-Hemsi, H. A., Sabbah, A. A., Faraj, K. N., & Assaf, E. M. (2021). Job rotation approach in nursing profession. Scandinavian Journal of Caring Sciences, 35(2), 659–667. https://doi.org/10.1111/scs.12947

Armstrong, M. (2021). Armstrong’s Handbook of Strategic Human Resource Management: Improve Business Performance Through Strategic People Management (7th ed.). Kogan Page Limited.

Armstrong, M., & Taylor, S. (2020). Armstrong’s Handbook of Human Resources Management Practice. In Human Resource Management (25th ed.). Kogan Page.

Barnett, D. (2017). Leadership and Job Satisfaction: Adjunct Faculty at a For-Profit University. International Journal of Psychology and Educational Studies, 4(3), 53–63. https://doi.org/10.17220/ijpes.2017.03.006

Boamah, S. A., Laschinger, H. K. S., Wong, C., & Clarke, S. (2017). Effect of Transformational Leadership on Job Satisfaction and Patient Safety Outcomes. Nursing Outlook, 1–10. https://doi.org/10.1016/j.outlook.2017.10.004

Buil, I., Martínez, E., & Matute, J. (2018). Transformational Leadership and Employee Performance?: The role of Identification, Engagement and Proactive Personality. International Journal of Hospitality Management, May. https://doi.org/10.1016/j.ijhm.2018.06.014

Chen, S. Y., Wu, W. C., Chang, C. S., & Lin, C. T. (2015). Job rotation and internal marketing for increased job satisfaction and organisational commitment in hospital nursing staff. Journal of Nursing Management, 23(3), 297–306. https://doi.org/10.1111/jonm.12126

Choi, S. L., Goh, C. F., Adam, M. B. H., & Tan, O. K. (2016). Transformational leadership, empowerment, and job satisfaction: The mediating role of employee empowerment. Human Resources for Health, 14(1), 1–14. https://doi.org/10.1186/s12960-016-0171-2

Dhamija, P., Gupta, S., & Bag, S. (2019). Measuring of Job Satisfaction: The use of Quality of Work Life Factors. Benchmarking, 26(3), 871–892. https://doi.org/10.1108/BIJ-06-2018-0155

Diamantidis, A. D., & Chatzoglou, P. (2018). Factors Affecting Employee Performance: An Empirical Approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012

Dias, M. A. M. J., & Borges, R. S. G. e. (2017). Performance and Leadership Style: When Do Leaders and Followers Disagree? Revista de Administração Mackenzie – RAM, 18(2), 104–129.

Direktorat Jenderal Perbendaharaan Kementerian Keuangan. (2022). Optimisme Wujudkan New DJPb in Town yang Handal, Laporan Tahunan 2021.

Direktorat Jenderal Perbendaharaan Kementerian Keuangan. (2023). Daftar Kantor Vertikal Direktorat Jenderal Perbendaharaan. https://djpb.kemenkeu.go.id/portal/id/unit-vertikal.html

Elbaz, A. M., & Haddoud, M. Y. (2017). The Role of Wisdom Leadership in Increasing Job Performance: Evidence from The Egyptian Tourism Sector. Tourism Management, 63, 66–76. https://doi.org/10.1016/j.tourman.2017.06.008

Eliyana, A., Ma’arif, S., & Muzakki. (2019). Job Satisfaction and Organizational Commitment effect in the Transformational Leadership towards Employee Performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001

Erniwati, S., Ramly, M., & Alam, R. (2020). Leadership Style, Organizational Culture and Job Satisfaction at Employee Performance. 1(July), 9–18.

Ghozali, I., & Latan, H. (2021). Partial Least Squres Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0 Untuk Penelitian Empiris (3rd ed.). Badan Penerbit Universitas Diponegoro Semarang.

Gibson, J. L., Ivancevich, J. M., Donnelly Jr, J. H., & Konopaske, R. (2012). Organizations: Behavior, Structure, Processes (14th ed.). McGraw-Hill Irwin.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on PARTIAL LEAST SQUARES STRUCTURAL EQUATION MODELING (PLS-SEM) (3rd ed.). SAGE.

Heale, R., & Twycross, A. (2015). Validity and reliability in quantitative studies. Evidence-Based Nursing, 18(3), 66–67. https://doi.org/10.1136/eb-2015-102129

Idris, I., & Wahyudi, S. (2021). Job Rotation and Work Motivation: Will it Improve Employee Performance? Webology, 18(Special Issue), 1086–1098. https://doi.org/10.14704/WEB/V18SI04/WEB18183

Kammerhoff, J., Lauenstein, O., & Schütz, A. (2019). Leading Toward Harmony – Different Types of Conflict Mediate How Followers’ Perceptions of Transformational Leadership are Related to Job Satisfaction and Performance. European Management Journal, 37(2), 210–221. https://doi.org/10.1016/j.emj.2018.06.003

Kementerian Keuangan. (2021). Laporan Survei Kepuasan Kerja Pegawai Direktorat Jenderal Perbendaharaan Tahun 2021.

Menuh, N. N., Wahyuni, A. S. D., Karwini, N. K., & Wimpascima, I. B. N. (2022). Analysis of the Work Environment and Work Stress Its Implications on Employee Performance. International Journal of Social Science, 1(5), 733–738. https://doi.org/10.53625/ijss.v1i5.1317

Mondy, R. W., & Martocchio, J. J. (2016). Human Resource Management, Global Edition. In IOSR Journal of Business and Management Ver. I (14th ed.). Pearson.

Muslih, & Hardani, R. T. S. (2022). Effect of Work Environment and Workload on Employee Satisfaction. International Journal of Economics, Social Science, Entrepreneurship and Technology, 1(1), 23–35. https://doi.org/10.33050/jmari.v3i1.2147

Nantsupawat, A., Kunaviktikul, W., Nantsupawat, R., Wichaikhum, O. A., Thienthong, H., & Poghosyan, L. (2017). Effects of Nurse Work Environment on Job Dissatisfaction, Burnout, Intention to Leave. International Nursing Review, 64(1), 91–98. https://doi.org/10.1111/inr.12342

Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085

Platis, C., Ilonidou, C., Stergiannis, P., Ganas, A., & Intas, G. (2021). The Job Rotation of Nursing Staff and Its Effects on Nurses’ Satisfaction and Occupational Engagement. Advances in Experimental Medicine and Biology, 1337(December 2022), 159–168. https://doi.org/10.1007/978-3-030-78771-4_18

Ringle, C. M., Sarstedt, M., Mitchell, R., & Gudergan, S. P. (2018). Partial least squares structural equation modeling in HRM research. International Journal of Human Resource Management, 31(12), 1617–1643. https://doi.org/10.1080/09585192.2017.1416655

Singgih, E., Iskandar, J., Goestjahjanti, F. S., Fahlevi, M., Nadeak, M., Fahmi, K., Anwar, R., Asbari, M., & Purwanto, A. (2020). The Role of Job Satisfaction in the Relationship between Transformational Leadership, Knowledge Management , Work Environment and Performance. February.

Suleman, A.-R., Bingab, B. B. B., Boakye, K. O., & Sam-Mensah, R. (2022). Job Rotation Practices and Employees Performance: Do Job Satisfaction and Organizational Commitment Matter? SEISENSE Business Review, 2(1), 13–27. https://doi.org/10.33215/sbr.v2i1.730

Taheri, R. H., Miah, M. S., & Kamaruzzaman, M. (2020). Impact of Working Environment on Job Satisfaction of Employees. Europian Journal of Business and Management Research, 5(6), 403–406. https://doi.org/10.36713/epra4849

Torlak, N. G., & Kuzey, C. (2019). Leadership, Job Satisfaction and Performance links in Private Education Institutes of Pakistan. International Journal of Productivity and Performance Management, 68(2), 276–295. https://doi.org/10.1108/IJPPM-05-2018-0182

Wang, T. K., & Brower, R. (2019). Job Satisfaction Among Federal Employees: The Role of Employee Interaction With Work Environment. Public Personnel Management, 48(1), 3–26. https://doi.org/10.1177/0091026018782999

Wyk, A. E. V., Swarts, I., & Mukonza, C. (2018). The Influence of the Implementation of Job Rotation on Employees’ Perceived Job Satisfaction. International Journal of Business and Management, 13(11), 89. https://doi.org/10.5539/ijbm.v13n11p89

Downloads

Published

2024-02-17

How to Cite

Hidayat, T., Fauzi, A., & Endah Riana, K. (2024). Pengaruh Rotasi Pekerjaan, Lingkungan Kerja dan Kepemimpinan Transformasional terhadap Kinerja Pegawai, dengan Mediasi Kepuasan Kerja. Jurnal Ilmu Manajemen Terapan, 5(3), 218–232. https://doi.org/10.38035/jimt.v5i3.1791

Most read articles by the same author(s)

1 2 > >>