The Role of Supply Chain Integration in Mediating the Effect of IT Ambidexterity on Supply Chain Resilience in Logistics Service Providers in Indonesia

Authors

  • Sekar Widyastuti Pratiwi Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Apsada Juhri Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Siska Amonalisa Silalahi Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Veronica Veronica Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Wahyu Poncotoyo Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jimt.v7i6.9287

Keywords:

IT Ambidexterity, Supply Chain Integration, Supply Chain Resilience, Mediation, Logistics Service Providers

Abstract

Achieving supply chain resilience in the logistics sector demands a nuanced understanding of how digital capabilities translate into operational robustness. This study examines the mediating function of Supply Chain Integration (SCI) in the relationship between IT Ambidexterity (ITA) and Supply Chain Resilience (SCR) within Indonesian logistics service providers. Drawing on survey responses from 91 members of ASPERINDO Jakarta and employing Partial Least Square Structural Equation Modeling (PLS-SEM), the findings reveal that ITA exerts a positive and significant influence on both SCI and SCR. More critically, SCI emerges as a meaningful intermediary through which the resilience-enhancing properties of IT capabilities are channeled to supply chain partners. These results advance the understanding that digital balance — the simultaneous refinement of existing IT assets and pursuit of new technological frontiers - generates the inter-organizational connectivity that fortifies supply chains against disruption. The findings carry practical significance for logistics firms navigating Indonesia’s complex regulatory and infrastructure landscape, suggesting that strategic IT investment should be oriented toward enabling integration rather than mere operational automation.

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Published

2026-07-20

How to Cite

Sekar Widyastuti Pratiwi, Apsada Juhri, Siska Amonalisa Silalahi, Veronica, V., & Wahyu Poncotoyo. (2026). The Role of Supply Chain Integration in Mediating the Effect of IT Ambidexterity on Supply Chain Resilience in Logistics Service Providers in Indonesia. Jurnal Ilmu Manajemen Terapan, 7(6), 1833–1839. https://doi.org/10.38035/jimt.v7i6.9287

Issue

Vol. 7 No. 6 (2026): Jurnal Ilmu Manajemen Terapan (Juli - Agustus 2026)

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Articles

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Copyright (c) 2026 Sekar Widyastuti Pratiwi, Apsada Juhri, Siska Amonalisa Silalahi, Veronica Veronica, Wahyu Poncotoyo

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