Pengaruh Job Satisfaction dalam Memediasi Faktornya terhadap Organizational Commitment pada Karyawan Kafe di Kota Batam

Authors

  • Sun Yiek Shea Universitas Internasional Batam, Batam, Indonesia
  • Siti Rohani Universitas Internasional Batam, Batam, Indonesia
  • Muhammad Donal Mon Universitas Internasional Batam, Batam, Indonesia

DOI:

https://doi.org/10.38035/jemsi.v7i2.6946

Keywords:

Job Satisfaction, Organizational Culture, Organizational Innovation, Transformational Leadership, Organizational Commitment, Kafe

Abstract

Meningkatnya jumlah kafe di Indonesia, khususnya di Kota Batam, menunjukkan perkembangan industri kreatif yang pesat. Namun, di tengah persaingan yang ketat, banyak kafe menghadapi masalah turnover intention yang tinggi karena rendahnya organizational commitment, kurangnya perhatian terhadap job satisfaction, dan gaya kepemimpinan yang diterapkan. Penelitian ini bertujuan untuk melihat bagaimana organizational culture, organizational innovation, dan transformational leadership memengaruhi organizational commitment yang dimediasi oleh job satisfaction karyawan kafe di Batam. Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner kepada 220 orang yang bekerja di kafe selama minimal satu tahun. Metode analisis data SEM yang dibantu oleh aplikasi SmartPLS 3.0 digunakan untuk pengambilan sampel purposive.  Hasil penelitian menunjukkan bahwa organizational culture, organizational innovation, dan transformational leadership sangat memengaruhi organizational commitment.  Hasilnya menunjukkan bahwa menciptakan lingkungan kerja yang menyenangkan, kreatif, dan menggunakan gaya kepemimpinan transformasional sangat penting untuk meningkatkan kepuasan karyawan dan meningkatkan loyalitas dan komitmen mereka terhadap perusahaan.

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Published

2025-12-20

How to Cite

Shea, S. Y., Rohani, S., & Mon, M. D. (2025). Pengaruh Job Satisfaction dalam Memediasi Faktornya terhadap Organizational Commitment pada Karyawan Kafe di Kota Batam. Jurnal Ekonomi Manajemen Sistem Informasi, 7(2), 1810–1819. https://doi.org/10.38035/jemsi.v7i2.6946

Issue

Vol. 7 No. 2 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (November-Desember 2025)

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Copyright (c) 2025 Sun Yiek Shea, Siti Rohani, Muhammad Donal Mon

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