DETERMINASI KINERJA PEGAWAI BPN: PENILAIAN PRESTASI KERJA, KOMUNIKASI, DAN GAYA KEPEMIMPINAN (SUATU KAJIAN STUDI LITERATUR MANAJEMEN SUMBERDAYA MANUSIA)
DOI:
https://doi.org/10.38035/jihhp.v1i3.685Keywords:
Kinerja Pegawai, gaya kepemimpinan, penilaian prestasi kerja, dan komunikasiAbstract
Riset terdahulu atau riset yang relevan sangat penting dalam suatu riset atau artikel ilmiah. Riset terdahulu atau riset yang relevan berfungsi untuk memperkuat teori dan penomena hubungan atau pengaruh antar variable. Artikel ini mereview Faktor-faktor yang mempengaruhi kinerja pegawai, yaitu: Penilaian Prestasi Kerja, komunikasi, dan gaya kepemimpinan, suatu studi literatur Manajemen Sumberdaya Manusia. Hasil artikel literature review ini adalah: 1) Gaya Kepemimpinan berpengaruh terhadap Kinerja Pegawai; 2) Penilaian Prestasi Kerja berpengaruh terhadap Kinerja Pegawai; dan 3) Komunikasi berpengaruh terhadap Kinerja Pegawai.
References
Afzali, A., Motahari, A. A., & Hatami-Shirkouhi, L. (2014). Investigating the influence of Penilaian Prestasi Kerja, psychological empowerment and organizational learning on job performance: An empirical investigation. Tehnicki Vjesnik.
Agussalim, M., Ayu Rezkiana Putri, M., & Ali, H. (2016). Analysis work discipline and work spirit toward performance of employees (case study tax office Pratama two Padang). International Journal of Economic Research.
Agussalim, M., Kristin, M., & Ali, H. (2016). Role of revolving loan program community national urban self (PNPM MP) against poverty prevention in Padang. International Journal of Applied Business and Economic Research.
Ali, H., Limakrisna, N., & Jamaluddin, S. (2016). Model of customer satisfaction: The empirical study at Bri in Jambi. International Journal of Applied Business and Economic Research.
Bonaparte do Rêgo, E., Supartha, W. G., & Kerti Yasa, N. N. (2017). Pengaruh Kepemimpinan Terhadap Motivasi dan Kinerja Pegawai pada Direktorat Jendral Administrasi dan Keuangan, Kementerian Estatal Timor Leste. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. https://doi.org/10.24843/eeb.2017.v06.i11.p01
Brata, Husani, Hapzi, B. H. S. A. (2017). Saudi Journal of Business and Management Studies Competitive Intelligence and Knowledge Management: An Analysis of the Literature. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms
Carrière, J., & Bourque, C. (2009). The effects of organizational communication on job satisfaction and organizational commitment in a land ambulance service and the mediating role of communication satisfaction. Career Development International. https://doi.org/10.1108/13620430910933565
Chiang, C. F., & Hsieh, T. S. (2012). The impacts of Penilaian Prestasi Kerja and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2011.04.011
Desfiandi, A., Desfiandi, A., & Ali, H. (2017). Composite Stock Price Index (IHSG) Macro Factor in Investment in Stock (Equity Funds). International Journal of Economics and Financial Issues.
DeviMageshkumar, S. (2016). Influence of Penilaian Prestasi Kerja , Organizational Commitment on Organizational Citizenship Behavior among Marketing Executives. The International Journal of Indian Psychology.
Djojo, A., & Ali, H. (2012). Information technology service performance and client’s relationship to increase banking image and its influence on deposits customer banks loyalty (A survey of Banking in Jambi). In Archives Des Sciences.
Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance?: Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9
Guney, S., D?ker, O., Güney, S., Ayranci, E., & Solmaz, H. (2012). Effects of organizational communication on work commitment?: A case study on a public agency in Ankara. Business Management Dynamics. https://doi.org/10.13140/RG.2.1.5183.7283
Gupron, G. (2019). Meningkatkan Kinerja Pegawai Melalui Sistim Informasi Manajemen dan Komunikasi (Studi pada Biro Pengelolaan Barang Milik Daerah Setda Provinsi Jambi). J-MAS (Jurnal Manajemen Dan Sains). https://doi.org/10.33087/jmas.v4i1.73
Haedar, Sampetan, & Suardi. (2010). Pengaruh motivasi dan komunikasi terhadap kinerja Pegawai pt. finansia multi finance cabang palopo. Prosiding Seminar Nasional.
Harini, S., Hamidah, Luddin, M. R., & Ali, H. (2020). Analysis supply chain management factors of lecturer’s turnover phenomenon. International Journal of Supply Chain Management.
Indra Yugusna, A. F., & Haryono, A. T. (2016). PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS DAN LINGKUNGAN KERJA TERHADAP KINERJA DAN KEDISIPLINAN PEGAWAI (Studi Empiris Pada Perusahaan SPBU 44.501.29 Randu Garut Semarang) Indra. Journal Of Management.
Islam, T., Ahmed, I., & Ahmad, U. N. B. U. (2015). The influence of organizational learning culture and Penilaian Prestasi Kerja on employees’ affective commitment and turnover intention. Nankai Business Review International. https://doi.org/10.1108/NBRI-01-2015-0002
Keskes, I. (2014). Relationship between leadership styles and dimensions of employee organizational commitment: A critical review and discussion of future directions. Intangible Capital. https://doi.org/10.3926/ic.476
Khan, M. L., Salleh, R., & Hemdi, M. A. Bin. (2016). Effect of protean career attitudes on organizational commitment of employees with moderating role of organizational career management. International Review of Management and Marketing.
Limakrisna, N., Noor, Z. Z., & Ali, H. (2016). Model of employee performance: The empirical study at civil servants in government of west java province. International Journal of Economic Research.
Lok, P., & Crawford, J. (2004). The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development. https://doi.org/10.1108/02621710410529785
Mardiana. (2014). Pengaruh Gaya Kepemimpinan Demokratis Terhadap Kinerja Pegawai Pada Kantor Sekretariat Daerah Kota Samarinda Mardiana1. Ilmu Pemerintahan.
Masydzulhak, P. D., Ali, P. D. H., & Anggraeni, L. D. (2016). The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. In Journal of Research in Business and Management.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.78.4.538
Muhammad, I. G., & Abdullah, H. H. (2016). Assessment of organizational performance: Linking the motivational antecedents of empowerment, compensation and organizational commitment. International Review of Management and Marketing.
Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement: An empirical check. South Asian Journal of Business Studies. https://doi.org/10.1108/SAJBS-04-2016-0036
Neves, P., & Eisenberger, R. (2012). Management Communication and Employee Performance: The Contribution of Penilaian Prestasi Kerja. Human Performance. https://doi.org/10.1080/08959285.2012.721834
Paksoy, M., Soyer, F., & Çal?k, F. (2017). The impact of managerial communication skills on the levels of job satisfaction and job commitment. Journal of Human Sciences. https://doi.org/10.14687/jhs.v14i1.4259
Prayetno, S., & Ali, H. (2017). Analysis of advocates organizational commitment and advocates work motivation to advocates performance and its impact on performance advocates office. International Journal of Economic Research.
Prihartono, & Ali, H. (2020). The promises ethics and marketing concept strategy as a competitive advantage on private higher education (A survey on perception of product attributes and promotion mix in Indonesia). Talent Development and Excellence.
Purba, C. B., Arzio, & Ali, H. (2017). The influence of compensation, working environment and organization culture on working productivity of BPJS (workers social security agency) employment staff in Rawamangun Branch. Man in India.
Rhoades, L., & Eisenberger, R. (2002). Penilaian Prestasi Kerja: A review of the literature. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.87.4.698
Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Building behavior and performance citizenship: Penilaian Prestasi Kerja and competence (case study at SPMI private university in west Sumatra). International Journal of Psychosocial Rehabilitation. https://doi.org/10.37200/IJPR/V24I6/PR260195
Riyanto, S., Pratomo, A., & Ali, H. (2017). EFFECT OF COMPENSATION AND JOB INSECURITY ON EMPLOYEE ENGAGEMENT (STUDY ON EMPLOYEE OF BUSINESS COMPETITION SUPERVISORY COMMISSION SECRETARIAT). International Journal of Advanced Research. https://doi.org/10.21474/ijar01/4139
Riyanto, S., Sutrisno, A., & Ali, H. (2017). International Review of Management and Marketing The Impact of Working Motivation and Working Environment on Employees Performance in Indonesia Stock Exchange. International Review of Management and Marketing.
Setiadi, A., Winarti, E., & Taufiq. (2016). Analisis Komunikasi Dan Kompetensi Terhadap Komitmen Organisasi Dengan Pengembangan Karir Sebagai Vaiabel Moderasi (Studi Kasus Pada Akademi Kepolisian). Dharma Ekonomi.
Sharma, J., & Dhar, R. L. (2016). Factors influencing job performance of nursing staff: Mediating role of affective commitment. Personnel Review. https://doi.org/10.1108/PR-01-2014-0007
Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.
Srimiatun, T. P. (2017). Pengaruh Komunikasi dan Konflik Terhadap Kinerja Pegawai Tenaga Kependidikan Politeknik Negeri Madiun. Administrasi Bisnis, Politeknik Negeri Madiun.
Sulaeman, A. S., Waluyo, B., & Ali, H. (2019). Making dual procurement and supply chain operations: Cases in the indonesian higher education. International Journal of Supply Chain Management.
Tri Widodo, T., Alamsyah, N., & Utomo, C. B. (2018). Analisis Pengaruh Gaya Kepemimpinan, Disiplin Kerja Dan Pelatihan Kerja Terhadap Kinerja Pegawai Di PT Telkom Indonesia Cabang Batam. JURNAL INDUSTRI KREATIF (JIK). https://doi.org/10.36352/jik.v2i1.77
Widayati, C.C., Ali, H., Permana, D., & Nugroho, A. (2020). The role of destination image on visiting decisions through word of mouth in urban tourism in Yogyakarta. International Journal of Innovation, Creativity and Change, 12(3).
Widayati, Christina Catur, Ali, H., Permana, D., & Nugroho, A. (2020). The role of destination image on visiting decisions through word of mouth in urban tourism in Yogyakarta. International Journal of Innovation, Creativity and Change.
Zahra, N. (2015). PENGARUH GAYA KEPEMIMPINAN TERHADAP KOMITMEN ORGANISASI MELALUI ASPEK KEPUASAN KERJA PEGAWAI DAN KEPERCAYAAN PADA SEKTOR PERBANKAN. Jurnal Manajemen Dan Pemasaran Jasa. https://doi.org/10.25105/jmpj.v8i1.1406
Agussalim, M., Ayu Rezkiana Putri, M., & Ali, H. (2016). Analysis work discipline and work spirit toward performance of employees (case study tax office Pratama two Padang). International Journal of Economic Research.
Agussalim, M., Kristin, M., & Ali, H. (2016). Role of revolving loan program community national urban self (PNPM MP) against poverty prevention in Padang. International Journal of Applied Business and Economic Research.
Ali, H., Limakrisna, N., & Jamaluddin, S. (2016). Model of customer satisfaction: The empirical study at Bri in Jambi. International Journal of Applied Business and Economic Research.
Bonaparte do Rêgo, E., Supartha, W. G., & Kerti Yasa, N. N. (2017). Pengaruh Kepemimpinan Terhadap Motivasi dan Kinerja Pegawai pada Direktorat Jendral Administrasi dan Keuangan, Kementerian Estatal Timor Leste. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. https://doi.org/10.24843/eeb.2017.v06.i11.p01
Brata, Husani, Hapzi, B. H. S. A. (2017). Saudi Journal of Business and Management Studies Competitive Intelligence and Knowledge Management: An Analysis of the Literature. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms
Carrière, J., & Bourque, C. (2009). The effects of organizational communication on job satisfaction and organizational commitment in a land ambulance service and the mediating role of communication satisfaction. Career Development International. https://doi.org/10.1108/13620430910933565
Chiang, C. F., & Hsieh, T. S. (2012). The impacts of Penilaian Prestasi Kerja and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2011.04.011
Desfiandi, A., Desfiandi, A., & Ali, H. (2017). Composite Stock Price Index (IHSG) Macro Factor in Investment in Stock (Equity Funds). International Journal of Economics and Financial Issues.
DeviMageshkumar, S. (2016). Influence of Penilaian Prestasi Kerja , Organizational Commitment on Organizational Citizenship Behavior among Marketing Executives. The International Journal of Indian Psychology.
Djojo, A., & Ali, H. (2012). Information technology service performance and client’s relationship to increase banking image and its influence on deposits customer banks loyalty (A survey of Banking in Jambi). In Archives Des Sciences.
Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance?: Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9
Guney, S., D?ker, O., Güney, S., Ayranci, E., & Solmaz, H. (2012). Effects of organizational communication on work commitment?: A case study on a public agency in Ankara. Business Management Dynamics. https://doi.org/10.13140/RG.2.1.5183.7283
Gupron, G. (2019). Meningkatkan Kinerja Pegawai Melalui Sistim Informasi Manajemen dan Komunikasi (Studi pada Biro Pengelolaan Barang Milik Daerah Setda Provinsi Jambi). J-MAS (Jurnal Manajemen Dan Sains). https://doi.org/10.33087/jmas.v4i1.73
Haedar, Sampetan, & Suardi. (2010). Pengaruh motivasi dan komunikasi terhadap kinerja Pegawai pt. finansia multi finance cabang palopo. Prosiding Seminar Nasional.
Harini, S., Hamidah, Luddin, M. R., & Ali, H. (2020). Analysis supply chain management factors of lecturer’s turnover phenomenon. International Journal of Supply Chain Management.
Indra Yugusna, A. F., & Haryono, A. T. (2016). PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS DAN LINGKUNGAN KERJA TERHADAP KINERJA DAN KEDISIPLINAN PEGAWAI (Studi Empiris Pada Perusahaan SPBU 44.501.29 Randu Garut Semarang) Indra. Journal Of Management.
Islam, T., Ahmed, I., & Ahmad, U. N. B. U. (2015). The influence of organizational learning culture and Penilaian Prestasi Kerja on employees’ affective commitment and turnover intention. Nankai Business Review International. https://doi.org/10.1108/NBRI-01-2015-0002
Keskes, I. (2014). Relationship between leadership styles and dimensions of employee organizational commitment: A critical review and discussion of future directions. Intangible Capital. https://doi.org/10.3926/ic.476
Khan, M. L., Salleh, R., & Hemdi, M. A. Bin. (2016). Effect of protean career attitudes on organizational commitment of employees with moderating role of organizational career management. International Review of Management and Marketing.
Limakrisna, N., Noor, Z. Z., & Ali, H. (2016). Model of employee performance: The empirical study at civil servants in government of west java province. International Journal of Economic Research.
Lok, P., & Crawford, J. (2004). The effect of organisational culture and leadership style on job satisfaction and organisational commitment: A cross-national comparison. Journal of Management Development. https://doi.org/10.1108/02621710410529785
Mardiana. (2014). Pengaruh Gaya Kepemimpinan Demokratis Terhadap Kinerja Pegawai Pada Kantor Sekretariat Daerah Kota Samarinda Mardiana1. Ilmu Pemerintahan.
Masydzulhak, P. D., Ali, P. D. H., & Anggraeni, L. D. (2016). The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. In Journal of Research in Business and Management.
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to Organizations and Occupations: Extension and Test of a Three-Component Conceptualization. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.78.4.538
Muhammad, I. G., & Abdullah, H. H. (2016). Assessment of organizational performance: Linking the motivational antecedents of empowerment, compensation and organizational commitment. International Review of Management and Marketing.
Nazir, O., & Islam, J. U. (2017). Enhancing organizational commitment and employee performance through employee engagement: An empirical check. South Asian Journal of Business Studies. https://doi.org/10.1108/SAJBS-04-2016-0036
Neves, P., & Eisenberger, R. (2012). Management Communication and Employee Performance: The Contribution of Penilaian Prestasi Kerja. Human Performance. https://doi.org/10.1080/08959285.2012.721834
Paksoy, M., Soyer, F., & Çal?k, F. (2017). The impact of managerial communication skills on the levels of job satisfaction and job commitment. Journal of Human Sciences. https://doi.org/10.14687/jhs.v14i1.4259
Prayetno, S., & Ali, H. (2017). Analysis of advocates organizational commitment and advocates work motivation to advocates performance and its impact on performance advocates office. International Journal of Economic Research.
Prihartono, & Ali, H. (2020). The promises ethics and marketing concept strategy as a competitive advantage on private higher education (A survey on perception of product attributes and promotion mix in Indonesia). Talent Development and Excellence.
Purba, C. B., Arzio, & Ali, H. (2017). The influence of compensation, working environment and organization culture on working productivity of BPJS (workers social security agency) employment staff in Rawamangun Branch. Man in India.
Rhoades, L., & Eisenberger, R. (2002). Penilaian Prestasi Kerja: A review of the literature. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.87.4.698
Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Building behavior and performance citizenship: Penilaian Prestasi Kerja and competence (case study at SPMI private university in west Sumatra). International Journal of Psychosocial Rehabilitation. https://doi.org/10.37200/IJPR/V24I6/PR260195
Riyanto, S., Pratomo, A., & Ali, H. (2017). EFFECT OF COMPENSATION AND JOB INSECURITY ON EMPLOYEE ENGAGEMENT (STUDY ON EMPLOYEE OF BUSINESS COMPETITION SUPERVISORY COMMISSION SECRETARIAT). International Journal of Advanced Research. https://doi.org/10.21474/ijar01/4139
Riyanto, S., Sutrisno, A., & Ali, H. (2017). International Review of Management and Marketing The Impact of Working Motivation and Working Environment on Employees Performance in Indonesia Stock Exchange. International Review of Management and Marketing.
Setiadi, A., Winarti, E., & Taufiq. (2016). Analisis Komunikasi Dan Kompetensi Terhadap Komitmen Organisasi Dengan Pengembangan Karir Sebagai Vaiabel Moderasi (Studi Kasus Pada Akademi Kepolisian). Dharma Ekonomi.
Sharma, J., & Dhar, R. L. (2016). Factors influencing job performance of nursing staff: Mediating role of affective commitment. Personnel Review. https://doi.org/10.1108/PR-01-2014-0007
Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.
Srimiatun, T. P. (2017). Pengaruh Komunikasi dan Konflik Terhadap Kinerja Pegawai Tenaga Kependidikan Politeknik Negeri Madiun. Administrasi Bisnis, Politeknik Negeri Madiun.
Sulaeman, A. S., Waluyo, B., & Ali, H. (2019). Making dual procurement and supply chain operations: Cases in the indonesian higher education. International Journal of Supply Chain Management.
Tri Widodo, T., Alamsyah, N., & Utomo, C. B. (2018). Analisis Pengaruh Gaya Kepemimpinan, Disiplin Kerja Dan Pelatihan Kerja Terhadap Kinerja Pegawai Di PT Telkom Indonesia Cabang Batam. JURNAL INDUSTRI KREATIF (JIK). https://doi.org/10.36352/jik.v2i1.77
Widayati, C.C., Ali, H., Permana, D., & Nugroho, A. (2020). The role of destination image on visiting decisions through word of mouth in urban tourism in Yogyakarta. International Journal of Innovation, Creativity and Change, 12(3).
Widayati, Christina Catur, Ali, H., Permana, D., & Nugroho, A. (2020). The role of destination image on visiting decisions through word of mouth in urban tourism in Yogyakarta. International Journal of Innovation, Creativity and Change.
Zahra, N. (2015). PENGARUH GAYA KEPEMIMPINAN TERHADAP KOMITMEN ORGANISASI MELALUI ASPEK KEPUASAN KERJA PEGAWAI DAN KEPERCAYAAN PADA SEKTOR PERBANKAN. Jurnal Manajemen Dan Pemasaran Jasa. https://doi.org/10.25105/jmpj.v8i1.1406
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2021-09-19
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Worabay, E. . (2021). DETERMINASI KINERJA PEGAWAI BPN: PENILAIAN PRESTASI KERJA, KOMUNIKASI, DAN GAYA KEPEMIMPINAN (SUATU KAJIAN STUDI LITERATUR MANAJEMEN SUMBERDAYA MANUSIA). Jurnal Ilmu Hukum, Humaniora Dan Politik, 1(3), 302–319. https://doi.org/10.38035/jihhp.v1i3.685
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