The Impact of Employer Branding on Employee Performance with Organizational Commitment as a Mediating Variable : a Study of Employees at PT. Bank BRI Branch Office Pariaman
DOI:
https://doi.org/10.38035/jemsi.v6i6.5991Keywords:
Employer Branding, Organizational Commitment, Employee Performance, SEM-PLS, BRIAbstract
This study is motivated by the critical importance of strategic human resource management in addressing the increasingly complex competition within the banking sector. The primary objective of this research is to examine the influence of employer branding on employee performance, with organizational commitment acting as a mediating variable, at PT Bank Rakyat Indonesia (Persero) Tbk, Branch Office Pariaman. A quantitative approach was employed, utilizing a survey method involving marketing employees at the BRI Pariaman Branch. Data were analyzed using the Structural Equation Modeling–Partial Least Square (SEM–PLS) technique.The employer branding construct was measured through five key dimensions: interest value, social value, economic value, development value, and application value. Organizational commitment was assessed using three dimensions: affective, continuance, and normative commitment. Meanwhile, employee performance was evaluated based on quality, quantity, and timeliness indicators.The results revealed that employer branding has a direct and significant positive effect on employee performance. However, employer branding was found to have no significant positive effect on organizational commitment. Consequently, organizational commitment does not serve as a mediating variable in the relationship between employer branding and employee performance.From a practical standpoint, the findings suggest that BRI management should integrate the core values of employer branding into their human capital strategies, foster a collaborative work culture, and provide clear career development pathways. Theoretically, this study contributes to a deeper understanding of the relationship between employer branding, organizational commitment, and employee performance, particularly within the context of the financial services industry.
References
Adresi, A. Al, & Darun, M. R. (2017). Determining relationship between strategic human resource management practices and organizational commitment. 9, 1–9. https://doi.org/10.1177/1847979017731669
Arasanmi, C. N., & Krishna, A. (2019). Employer branding?: perceived organisational support and employee retention – the mediating role of organisational commitment. 51(3), 174–183. https://doi.org/10.1108/ICT-10-2018-0086
Arasanmi, C. N., Krishna, A., Arasanmi, C. N., & Krishna, A. (2019). organisational commitment Employer branding?: perceived organisational support and employee retention – the mediating role of organisational commitment. https://doi.org/10.1108/ICT-10-2018-0086
Azhar, A., Rehman, N., Majeed, N., & Bano, S. (2024). Employer branding: A strategy to enhance organizational performance. International Journal of Hospitality Management, 116(November 2022), 103618. https://doi.org/10.1016/j.ijhm.2023.103618
BANK RAKYAT INDONESIA. (2015). Profil PT Bank Rakyat Indonesia (Persero) Tbk. Bank BRI, 51. https://bri.co.id/o/com.BRI.corporate.website.ebook.reader.web/pdf-viewer.html?read=/documents/20123/56789/CP_Bank_BRI_27Juni.pdf
Bano, S., & Singh, D. P. (2023). Impact of employer branding on employee performance and organizational success. 11(8). www.ijcrt.org
Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance?: empirical evidence from public hospitals. 1–9.
Berthon, P., Ewing, M., & Hah, L. L. (2005). Captivating company: Dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151–172. https://doi.org/10.1080/02650487.2005.11072912
Bharadwaj, S., Khan, N. A., & Yameen, M. (2022). Unbundling employer branding, job satisfaction, organizational identification and employee retention: a sequential mediation analysis. Asia-Pacific Journal of Business Administration, 14(3), 309–334. https://doi.org/10.1108/APJBA-08-2020-0279
BRI, B. (2021). Financial Update Presentation. 1–48.
Bussin, M. (2018). Effectiveness of employer branding on staff retention and compensation expectations. Hagel 2012, 1–8.
Chawla, P. (2020). Impact of employer branding on employee engagement in business process outsourcing (BPO) sector in India: mediating effect of person–organization fit. Industrial and Commercial Training, 15(1), 35–49. https://doi.org/10.1108/ICT-06-2019-0063
Dessler, G. (2013). Resource Management Thirteenth Edition.
Dineen, B. R., Van Hoye, G., Lievens, F., & Rosokha, L. M. (2019). Third party employment branding: What are its signaling dimensions, mechanisms, and sources? In Research in Personnel and Human Resources Management (Vol. 37). https://doi.org/10.1108/S0742-730120190000037006
Eriksson, T., Näppä, A., & Robertson, J. (2023). Crafting a paying-it-forward mindset in business: Five principles for a competitive employer branding advantage. Business Horizons, 66(1), 51–64. https://doi.org/10.1016/j.bushor.2022.01.001
Gehrels, S. (2019). Chapter 1 Introducing Employer Branding: Potential for the Hospitality and Tourism Industry. Employer Branding for the Hospitality and Tourism Industry: Finding and Keeping Talent, 1–15. https://doi.org/10.1108/978-1-78973-069-220191001
Japutra, A., Situmorang, R., Mariani, M., & Pereira, V. (2024). Understanding employer branding within MNC subsidiaries: Evidence from MNC hotel subsidiaries in Indonesia. Journal of International Management, 30(1), 101100. https://doi.org/10.1016/j.intman.2023.101100
Kashyap, V., & Verma, N. (2018). Linking dimensions of employer branding and turnover intentions. International Journal of Organizational Analysis, 26(2), 282–295. https://doi.org/10.1108/IJOA-03-2017-1134
Maurya, K. K., & Agarwal, M. (2018). Organisational talent management and perceived employer branding. International Journal of Organizational Analysis, 26(2), 312–330. https://doi.org/10.1108/IJOA-04-2017-1147
Melayansari, M., & Bhinekawati, R. (2020). The Impact of Work-Balance on Employee Performance Mediated by Employee Loyalty. 132(AICMaR 2019), 113–118.
N. Allen, & J. Meyer. (1990). The measurement and antecedents of Affective, Continuance and Normative commitment to the organization. Journal of Occupational Psychology., 63, 1–18. https://sci-hub.ru/10.1111/j.2044-8325.1990.tb00506.x
Na-nan, K., Saribut, S., & Sanamthong, E. (2019). Mediating effects of perceived environment support and knowledge sharing between self-efficacy and job performance of SME employees. 51(6), 342–359. https://doi.org/10.1108/ICT-01-2019-0009
Novitasari, Y., & Rivai, H. A. (2020). Pengaruh Budaya Organisasi, Komitmen Organisasional dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT. XXX. Jurnal Mirai Managemnt, 5(2), 332–353. https://journal.stieamkop.ac.id/index.php/mirai
Rojikinnor, R., Gani, A. J. A., Saleh, C., & Amin, F. (2023). The Role of Compensation As a Determinant of Performance and Employee Work Satisfaction: A Study at The PT Bank Rakyat Indonesia (Persero) Tbk. Journal of Economic and Administrative Sciences, 39(4), 943–956. https://doi.org/10.1108/JEAS-06-2020-0103
Schwaiger, K., & Zehrer, A. (2022). The relationship between employer image and employee commitment in family-run hospitality fi rms. 16(1), 352–369. https://doi.org/10.1108/IJCTHR-10-2020-0238
Sekaran and Bougie. (2016). An easy way t o help st udent s learn, collaborat e, and grow. www.wileypluslearningspace.com
Soeling, P. D., Ajeng Arsanti, S. D., & Indriati, F. (2022). Organizational reputation: does it mediate the effect of employer brand attractiveness on intention to apply in Indonesia? Heliyon, 8(4), e09208. https://doi.org/10.1016/j.heliyon.2022.e09208
Stojanovic, A., Milosevic, I., Arsic, S., Urosevic, S., & Mihajlovic, I. (2020). CORPORATE SOCIAL RESPONSIBILITY AS A DETERMINANT OF EMPLOYEE LOYALTY AND BUSINESS PERFORMANCE. 12, 149–166.
Thang, N. N., & Trang, P. T. (2024). Employer branding , organization ’ s image and reputation , and intention to apply?: the moderating role of the availability of organizational information on social media. April, 1–10. https://doi.org/10.3389/fsoc.2024.1256733
Thao, P. K., Phuong, N. N. D., Phuc, V. T., & Huan, N. H. (2024). Organizational commitment and its impact on employee performance in the water supply industry: Dataset from Vietnamese state-owned enterprises. Data in Brief, 52. https://doi.org/10.1016/j.dib.2024.110029
Thompson, G., Buch, R., Thompson, P. M., & Glasø, L. (2021). The impact of transformational leadership and interactional justice on follower performance and organizational commitment in a business context. 46(4), 274–283. https://doi.org/10.1177/0306307020984579
Turek, D., Klein, H. J., & Wojtczuk-turek, A. (2024). Overcoming organizational constraints?: The role of organizational commitment and job crafting in relation to employee performance. European Management Journal, December 2023. https://doi.org/10.1016/j.emj.2023.12.001
Utami, F. P., & Siswanto, T. (2021). Pengaruh Employer Branding Dan Employee Engagement Terhadap Turnover Intention Generasi Z Pada Industri FMCG. Liquidity, 10(2), 236–246. https://doi.org/10.32546/lq.v10i2.1327
Yu, Q., Yen, D. A., Barnes, B. R., & Huang, Y. (2019). Enhancing firm performance through internal market orientation and employee organizational commitment. The International Journal of Human Resource Management, 5192, 1–24. https://doi.org/10.1080/09585192.2017.1380059
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Kurnia Abdasni Marta, Harif Amali Rivai, Rahmi Fahmy

This work is licensed under a Creative Commons Attribution 4.0 International License.
Hak cipta :
Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:
- Hak cipta pada setiap artikel adalah milik penulis.
- Penulis mengakui bahwa Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
- Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI).








































































