Meningkatkan Organizational Citizenship Behavior Tenaga Pendidik Dengan Komitmen Organisasi Sebagai Mediasi
DOI:
https://doi.org/10.38035/jemsi.v7i3.7464Keywords:
Organizational Justice, Perceived Organizational Support, Organizational Citizenship Behavior, Komitmen OrganisasiAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh keadilan organisasi dan dukungan organisasi yang dirasakan terhadap perilaku kewarganegaraan organisasi dengan komitmen organisasi sebagai variabel mediasi. Penelitian dilakukan pada tenaga pendidik dan kependidikan MI Istiqomah Sambas Purbalingga sebagai populasi penelitian. Pendekatan kuantitatif digunakan dengan melibatkan 112 responden yang dipilih melalui teknik non-probability sampling. Data penelitian merupakan data primer yang dikumpulkan menggunakan kuesioner dengan skala Likert lima poin. Analisis data dilakukan menggunakan metode Structural Equation Modeling berbasis Partial Least Square versi 4.0. Hasil penelitian menunjukkan bahwa keadilan organisasi dan dukungan organisasi yang dirasakan memiliki pengaruh positif dan signifikan terhadap komitmen organisasi, serta memiliki pengaruh langsung yang signifikan terhadap perilaku kewarganegaraan organisasi. Selain itu, komitmen organisasi juga terbukti berpengaruh signifikan terhadap perilaku kewarganegaraan organisasi dan berperan sebagai variabel mediasi dalam hubungan antara keadilan organisasi dan persepsi dukungan organisasi terhadap perilaku kewarganegaraan organisasi. Implikasi praktis penelitian ini menegaskan pentingnya penguatan keadilan dan dukungan organisasi dalam meningkatkan komitmen serta perilaku ekstra peran tenaga pendidik dan kependidikan.
References
Agustiani, D. A., & Sitio, V. S. S. (2021). Pengaruh Keadilan Organisasi Dan Komitmen Organisasi Terhadap Perilaku Kewarganegaraan Organisasi Pada Pt. Berca Mandiri Perkasa Di Jakarta. Jimen Jurnal Inovatif Mahasiswa Manajemen, 1, 218–230.
Aini, R. N., Tjahjono, H. K., & Rahayu D.A, M. K. P. (2022). The Effect of Perceived Organizational Support on Employee Performance Mediated by Affective Commitments at Muhammadiyah University, Yogyakarta. Indonesian Journal of Multidisciplinary Science, 11, 1352–1365.
Aldabbas, H., Pinnington, A., & Lahrech, A. (2023). The Influence of Perceived Organizational Support on Employee Creativity: The Mediating Role of Work Engagement. Current Psychology, 42(8), 6501–6515. Https://Doi.Org/10.1007/S12144-021-01992-1
Andriyanti, N. P. V., & Supartha, I. W. G. (2021). Effect Of Perceived Organizational Support on Organizational Citizenship Behavior with Job Satisfaction as Mediating Variables. In American Journal of Humanities and Social Sciences Research (Issue 5). www.Ajhssr.Com
Ansori, M. A., & Wulansari, N. A. (2021). The Effect of Perceived Organizational Support and Psychological Capital on OCB: Mediating Role of Engagement. Diponegoro International Journal of Business, 4(2), 69–81. Https://Doi.Org/10.14710/Dijb.4.2.2021.69-81
Aprilani, D., Rivai, F., Maidin, A., Bahry Noor, N., Muhammad, L., & Hamzah, H. (2021). The Effect of Perceived Organizational Support and Organizational Commitment to Organizational Citizenship Behavior Nurse Dr. Tadjuddin Chalid. In Turkish Journal of Computer and Mathematics Education (Vol. 12, Issue 12).
Apriliani, S. D., & Wati, I. R. (2023). Pengaruh Dukungan Organisasional Terhadap Organizational Citizenship Behavior (Ocb) Dengan Komitmen Organisasional Sebagai Variabel Intervening (Studi Pada Koperasi Mitra Dhuafa Regional K Jawa Timur). Diponegoro Journal of Management, 12(3), 1–15. Http://Ejournal-S1.Undip.Ac.Id/Index.Php/Dbr
Azizah, N., Nururly, S., & Sulaimiah. (2024). Pengaruh Perceived Organizational Support Terhadap Organizational Citizenship Behavior Melalui Work Engagement Sebagai Variabel Intervening Pada Karyawan Perum Bulog Area Kanwil Ntb. Innovative: Journal Of Social Science Research, 4(2), 8935–8948.
Bagis, F., Hartikasari, A. I., & Pratama, B. C. (2018). Does Procedural Justice and Distributive Justice Mediate the Effect of Job Satisfaction on Organizational Commitment? Case Study of Education Institution. Jurnal Ilmiah Fe-Umm Economic Sciences, 12(2).
Bagis, F., Kusumo, I., & Hidayah, A. (2021). Job Satisfaction as A Mediation Variables on the Effect of Organizational Culture and Organizational Commitment to Employee Performance. Business And Accounting Research (Ijebar) Peer Reviewed-International Journal, 5. Https://Jurnal.Stie-Aas.Ac.Id/Index.Php/Ijebar
Bakeer, H. M., Nassar, R. A. A., & Sweelam, R. K. M. (2021). Investigating Organisational Justice and Job Satisfaction as Perceived by Nurses, And Its Relationship to Organizational Citizenship Behaviour. Nursing Management, 28(5). Https://Doi.Org/10.7748/Nm.2021.E1973
Bastyant, M. N., Sari, E. Y. D., & Bashori, K. (2024). Organizational Citizenship Behavior (Ocb) Ditinjau Dari Komitmen Organisasi Dan Keadilan Organisasi. In Maret (Vol. 7, Issue 3). Http://Jiip.Stkipyapisdompu.Ac.Id
Blau, P. M. (2017). Exchange and Power in Social Life. Routledge. Https://Doi.Org/10.4324/9780203792643
Christantius Dwiatmadja, Vsa., Santoso, D., Manajemen, M., & Semarang, U. (2023). Sustainable Business Journal Citizenship Behavioral (Vol. 2, Issue 1).
Darmawan, D., & Mardikaningsih, R. (2021). Studi Tentang Peran Kualitas Kehidupan Kerja, Kepemimpinan Dan Persepsi Dukungan Organisasi Terhadap Komitmen Organisasi. Jurnal Simki Economic, Volume 4 Issue 1, 89–98.
Das, L., & Mohanty, S. (2023). Impact Of Organizational Justice on Organizational Citizenship Behavior: Empirical Evidence from Higher Educational Institutions. Journal of Evolutionary Studies in Business, 8(2), 32–49. Https://Doi.Org/10.1344/Jesb2023.8.2.36704
Deressa, B., Adugna, K., Bezane, B., Jabessa, M., Wayessa, G., Kebede, A., Tefera, G., & Demissie, Y. (2022). The Relationship Between Organizational Commitment and Organizational Justice Among Health Care Workers in Ethiopian Jimma Zone Public Health Facilities. Journal of Healthcare Leadership, 14, 5–16. Https://Doi.Org/10.2147/Jhl.S345528
Dilla, N., Parimita, W., & Suherdi, S. (2023). Pengaruh Motivasi Kerja dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior Pada Karyawan Pt Rickindo. Sibatik Journal: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 2(2), 409–428. Https://Doi.Org/10.54443/Sibatik.V2i2.567
Dinas, P. P., Modal, P., Pelayanan, D., Satu, T., Kabupaten, P., Yusanrinofitri, R. H., Oemar, F., Donal, D., & Amdanata, D. (2024). Pengaruh Persepsi Dukungan Organisasi Dan Keterikatan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Peran Mediasi Kepuasan Kerja Article Informations (Issue 1). Online.
Djuuna, M., Sugiarti, R., & Suhariadi, F. (2024). The Influence of The Big Five Personality and Organizational Justice on Organizational Citizenship Behavior of Police Members In Kotamobagu Resort. 7(2), 405–424.
Donglong, Z., Taejun, C., Julie, A., & Sanghun, L. (2020). The Structural Relationship Between Organizational Justice and Organizational Citizenship Behavior in University Faculty in China: The Mediating Effect of Organizational Commitment. In Asia Pacific Education Review (Vol. 21, Issue 1, Pp. 167–179). Springer. Https://Doi.Org/10.1007/S12564-019-09617-W
Fatmawati, A., & Azizah, S. N. (2022). Pengaruh Kecerdasan Emosional Dan Perceived Organizational Support Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi Pada Pns Di Badan Pusat Statistik Kabupaten Kebumen). In Jurnal Ilmiah Mahasiswa Manajemen (Vol. 4, Issue 2). Https://Jurnal.Universitasputrabangsa.Ac.Id/Index.Php/Jimmba/Index
Firmansyah, A., Junaedi, I. W. R., Krisyanto, A., & Azzuhri, M. (2022). The Effect of Perceived Organizational Support on Organizational Citizenship Behavior and Organizational Commitment in Public Health Center During Covid-19 Pandemic.
Ghozali, Imam. (2021). Partial Least Squares : Konsep, Teknik Dan Aplikasi (Ed. 3). Badan Penerbit Universitas Diponegoro.
Gunawan. (2025). The Influence of Perception of Organizational Support on Organizational Citizenship Behavior of Police Personnel with Affective Commitment as a Mediating Variable. In Organizational (Vol. 22, Issue 2). Gunawan.
Hair, J. F, Hult, G. T, Ringle, C. M, & Sarstedt, Marko. (2022). A Primer on Partial Least Squares Structural Equation Modeling (Pls-Sem) (3rd Ed.). Sage Publications, Inc.
Handayani, N., Normeiliani, P., Aslamiah, & Pratiwi, D. A. (2025). Beban Administratif Dan Kurangnya Pelatihan Guru Dalam Implementasi Kurikulum Merdeka Di Sdn Pangeran 1. Jurnal Ilmiah Pendidikan Dasar, 10, 131–145.
Hermanto, B. Y., Srimulyani, V. A., & Pitoyo, D. J. (2024). The Mediating Role of Quality of Work Life and Organizational Commitment in the Link Between Transformational Leadership and Organizational Citizenship Behavior. Heliyon, 10(6), 1–22. Https://Doi.Org/10.1016/J.Heliyon.2024.E27664
Hilhamsyah, H., Hidayati, D., & Imama, M. L. (2024). Teacher Habits And Workload in the Digitalization of Education. Jktp: Jurnal Kajian Teknologi Pendidikan, 7(4), 195–208. Https://Doi.Org/10.17977/Um038v7i42024p195
Homans, G. C. (1958). Social Behavior as Exchange.
Hutabarat, A. M. (2023). Dampak Perceived Organizational Support Terhadap Organizational Citizenship Behavior Dimediasi Komitmen Organisasi Di Ptpn Iv (Vol. 05, Issue 02).
Ibrahim, D., & Harahap, N. (2024). Tingkat Kemampuan Digitalisasi Komunikasi Guru Dalam Menyelesaikan Beban Kerja Administrasi Di Smp Negeri 1 Pegajahan. Escience Humanity Journal, 4(2), 331–341.
Jang, J., Lee, D. W., & Kwon, G. H. (2021). An Analysis of the Influence of Organizational Justice on Organizational Commitment. International Journal of Public Administration, 44(2), 146–154. Https://Doi.Org/10.1080/01900692.2019.1672185
Khotimah, O. K., Mas, N., & Purwanto, A. (2025). Analisis Pengaruh Leadership Style Dan Perceived Organizational Support Terhadap Organizational Citizenship Behavior Dengan Memperhatikan Komitmen Organisasi (Studi Pada Pegawai Dinas Pendidikan Dan Kebudayaan Kota Probolinggo). In Bisnis Dan Akuntansi (Vol. 4, Issue 3). Http://Bajangjournal.Com/Index.Php/Jemba
Kim, J. (Sunny), Milliman, J. F., & Lucas, A. F. (2021). Effects Of Csr on Affective Organizational Commitment Via Organizational Justice and Organization-Based Self-Esteem. International Journal of Hospitality Management, 92. Https://Doi.Org/10.1016/J.Ijhm.2020.102691
Lie, D., Agustina, T., Susanti, D., Basriani, A., & Sudirman, A. (2022). Reflection On Teacher Organizational Citizenship Behavior: Antecedents of Perceived Organizational Support, Organizational Commitment and Job Satisfaction. Journal of Education Research and Evaluation, 6(1), 36–43. Https://Doi.Org/10.23887/Jere.V6i1.38701
Lubis, F. P., Br Siregar, N., Manurung, T. S., Muliyanti, A., Budianto, A., & Perangin-Angin, L. M. (2025). Dampak Beban Administratif Dalam Penilaian Autentik Kurikulum Merdeka Terhadap Efektivitas Pengajaran Guru. Jurnal Unimed, 9(3), 951–962. Https://Doi.Org/10.24114/Jgk.V9i3.54652
Maurice, D., & Pattyranie, P. H. (2023). Peran Kepuasan Pekerjaan Dan Persepsi Dukungan Organisasi Terhadap Komitmen Organisasi Dan Organizational Citizenship Behaviour Dalam Layanan Kesehatan Indonesia.
Mesfin, S. (2025). The Effect if Organizational Justice in Organizational Citizenship Behavior Through The Mediating Role if Organizational Commitment in the Public Universities In Amhara Region. Https://Doi.Org/10.21203/Rs.3.Rs-5941911/V1
Meyer, J. P., & Allen, N. J. (1991). A Three-Component Conceptualization of Organizational Commitment.
Mitasari, R., & Soetjipto, B. E. (2025). Job Satisfaction as a Mediator of the influence Of Leader Member Exchange and Organizational Justice on Organizational Citizenship Behavior. In Indonesian Interdisciplinary Journal of Sharia Economics (Iijse) (Vol. 8, Issue 3).
Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books.
Panjaitan, D. R. A., & Nasution, Y. (2025). The Influence of Participative Management, Organizational Commitment, Perceived Organizational Support, And Employee Engagement on The Organizational Citizenship Behavior of Public Sector Employees. In Indonesian Interdisciplinary Journal of Sharia Economics (Iijse) (Vol. 8, Issue 2).
Permasih, D., & Adriansyah, A. (2021). Pengaruh Keadilan Organisasi, Kepuasan Kerja, Dan Komitmen Afektif Terhadap Organizational Citizenship Behavior. Jurnal Manajemen Bisnis Dan Keuangan, 2(2), 57–67. Https://Doi.Org/10.51805/Jmbk.V2i2.42
Putra, A. P., Mujanah, S., & Susanti, N. (2022). Pengaruh Self Awareness, Etos Kerja, Resiliensi, Terhadap Organization Citizenship Behavior (Ocb) Dan Kinerja Tenaga Kependidikan Di Perguruan Tinggi Swasta Surabaya.
Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support: A Review of the Literature. Journal Of Applied Psychology, 87(4), 698–714. Https://Doi.Org/10.1037/0021-9010.87.4.698
Robbins, & Judge, T. A. (2017). Perilaku Organisasi. Salemba Empat.
Sadiyah, H., Rozaq, K., & Nugrohoseno, D. (2023). The Effect of Perceived Organizational Support and Job Crafting on The Organizational Citizenship Behavior Through Work Engagement as an Intervening Variable. Journal Of Business and Management Review, 4(7). Https://Doi.Org/10.47153/Jbmr47.7492023
Sistesya, D., & Putri, E. R. (2024). Meningkatkan Organizational Citizenship Behavior (Vol. 13, Issue 2).
Sugiarto, A., Utari, W., & Indrawati, M. (2023). Pengaruh Kepuasan Dan Keadlan Organisasi Terhadap Organizational Citizenship Behavior Melalui Komitmen. 3(1).
Sumardjo, M., & Supriadi, Y. N. (2023). Perceived Organizational Commitment Mediates the Effect Of Perceived Organizational Support and Organizational Culture on Organizational Citizenship Behavior. Quality - Access to Success, 24(192), 376–384. Https://Doi.Org/10.47750/Qas/24.192.45
Sun, I. Y., Wu, Y., Otu, S. E., Aro, G. C., Akor, I. C., & Nnam, M. U. (2022). Linking Organizational Justice to Organizational Commitment Among Nigerian Police Officers. Criminal Justice and Behavior, 49(2), 220–238. Https://Doi.Org/10.1177/00938548211036177
Taamneh, M., Aljawarneh, N., Al-Okaily, M., Taamneh, A., & Al-Oqaily, A. (2024). The Impact of Ethical Leadership on Organizational Citizenship Behavior in Higher Education: The Contingent Role of Organizational Justice. Cogent Business and Management, 11(1). Https://Doi.Org/10.1080/23311975.2023.2294834
Tumbol, J. N., & Nelwan, O. S. (2022). The Effect of Job Satisfaction, Organizational Commitment, And Happinest at Work on Organizational Citizenship Behavior at Employees of Pt. Pln (Persero) South Tomohon Customer Service Unit. Pandowo 72 Jurnal Emba, 10, 72–84.
Ulifa, N., Suci, R. P., & Mas, N. (2023). Dampak Perceived Organizational Support Dan Self Efficacy Pada Organizational Citizenship Behavior Serta Peran Mediasi Organizational Commitment (Studi Pegawai Satpol Pp Kota Pasuruan). In Jpdsh Jurnal Pendidikan Dasar Dan Sosial Humaniora (Vol. 2, Issue 11). Https://Bajangjournal.Com/Index.Php/Jpdsh
Wahyuni, V. T., Subiyanto, D., & Purnamarini, T. R. (2025). The Effect of Organizational Justice, Servant Leadership, and Emotional Intelligence on Organizational Citizenship Behavior of Employees at Pt Dm Baru Retailindo Bantul (Pp. 287–298). Https://Doi.Org/10.2991/978-94-6463-698-7_30
Yasir, M., Khan, M. N., Hamayun, M., Khan, M. A., & Ullah, A. (2022). Transformational Leadership, Organizational Justice and Organizational Citizenship Behavior in The Restaurant Context. Journal Of Management Info.
Zen Ersianti, H., Aprilia, E., Program, W., Manajemen, S., Ekonomika, F., & Bisnis, D. (2025). Organizational Citizenship Behaviour: Meningkatkan Efektivitas Dalam Organisasi Secara Menyeluruh. Https://Doi.Org/10.15294/Msdm.V1i1.342
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Alfato Yusnar Kharismasyah, Devi Dwi Arini, Fatmah Bagis, Dian Widyaningtyas
This work is licensed under a Creative Commons Attribution 4.0 International License.
Hak cipta :
Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:
- Hak cipta pada setiap artikel adalah milik penulis.
- Penulis mengakui bahwa Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
- Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI).
