Pengaruh Komunikasi Internal terhadap Efektivitas Kerja Karyawan di Klinik Vavier Pondok Indah

Authors

  • Naila Fitri Universitas Paramadina, Jakarta, Indonesia
  • Yohana Eva Universitas Paramadina, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jemsi.v6i6.5701

Keywords:

Komunikasi Internal, Efektivitas Kerja, Klinik

Abstract

This study aims to determine the effect of internal communication on employee work effectiveness at Vavier Clinic, Pondok Indah. Effective internal communication is believed to be able to improve employee understanding, coordination, and involvement in achieving organizational goals. The research method used is a quantitative approach with a simple regression analysis technique. The research sample consisted of 30 employees with data collection through the distribution of closed questionnaires. The results of the analysis show that internal communication has a positive and significant effect on employee work effectiveness, especially in terms of productivity, quality of work results, and punctuality. This finding strengthens the theory and results of previous studies which state that internal communication is one of the key factors in creating an effective work environment. The implications of this study indicate the importance of management to strengthen the two-way communication system, information transparency, and increase employee involvement in the organizational communication process. This study recommends the development of communication strategy programs and interpersonal training to support work effectiveness in the clinic environment.

References

Blackwell, D., Leaman, C., Tramposch, R., Osborne, C., & Liss, M. (2017). Extraversion, neuroticism, attachment style and fear of missing out as predictors of social media use and addiction. Personality and Individual Differences, 116, 69–72. https://doi.org/10.1016/j.paid.2017.04.039

Downs, C. W., & Adrian, A. D. (2012). Assessing organizational communication: Strategic communication audits. Guilford Press.

Harahap, H., & Siregar, E. (2020). Pengaruh komunikasi organisasi dan kepuasan kerja terhadap efektivitas kerja karyawan. Jurnal Ilmiah Manajemen dan Bisnis, 21(2), 124–132.

Hasibuan, M. S. P. (2016). Manajemen sumber daya manusia (Edisi Revisi). Jakarta: Bumi Aksara.

Luthans, F. (2011). Organizational behavior: An evidence-based approach (12th ed.). New York: McGraw-Hill Education.

Men, L. R. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256–279. https://doi.org/10.1080/1062726X.2014.908719

Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841–1848. https://doi.org/10.1016/j.chb.2013.02.014

Rante, Y. (2021). Peran komunikasi internal dalam meningkatkan kinerja karyawan. Jurnal Administrasi dan Komunikasi, 6(1), 12–20.

Robbins, S. P., & Coulter, M. (2016). Management (13th ed.). Pearson Education.

Ruck, K., & Welch, M. (2012). Valuing internal communication; management and employee perspectives. Public Relations Review, 38(2), 294–302. https://doi.org/10.1016/j.pubrev.2011.12.016

Sugiyono. (2016). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.

Wirawan. (2013). Manajemen sumber daya manusia Indonesia: Teori, psikologi, hukum ketenagakerjaan, aplikasi, dan penelitian. Jakarta: RajaGrafindo Persada.

Downloads

Published

2025-07-17

How to Cite

Naila Fitri, & Yohana Eva. (2025). Pengaruh Komunikasi Internal terhadap Efektivitas Kerja Karyawan di Klinik Vavier Pondok Indah. Jurnal Ekonomi Manajemen Sistem Informasi, 6(6), 3891–3897. https://doi.org/10.38035/jemsi.v6i6.5701

Issue

Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)

Section

Articles

License

Copyright (c) 2025 Naila Fitri, Yohana Eva

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Hak cipta :

Penulis yang mempublikasikan manuskripnya di jurnal ini menyetujui ketentuan berikut:

  1. Hak cipta pada setiap artikel adalah milik penulis.
  2. Penulis mengakui bahwa Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI) berhak menjadi yang pertama menerbitkan dengan lisensi Creative Commons Attribution 4.0 International (Attribution 4.0 International CC BY 4.0) .
  3. Penulis dapat mengirimkan artikel secara terpisah, mengatur distribusi non-eksklusif manuskrip yang telah diterbitkan dalam jurnal ini ke versi lain (misalnya, dikirim ke repositori institusi penulis, publikasi ke dalam buku, dll.), dengan mengakui bahwa manuskrip telah diterbitkan pertama kali di Jurnal Ekonomi Manajemen Sistem Informasi (JEMSI).