Pengaruh Perceived Usefulness, Perceived Ease of Use, dan Self Efficacy Terhadap Continuance Intention to Use Electronic Medical Record Dimediasi Attitude Pada Petugas Rumah Sakit X Serang

Qorina Putri Srisantoso; Oscar Jayanagara

doi:10.38035/jemsi.v6i5.3583

Authors

Qorina Putri Srisantoso Universitas Pelita Harapan, Jakarta, Indonesia
Oscar Jayanagara Universitas Pelita Harapan, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/jemsi.v6i5.3583

Keywords:

Attitude, Continuance Intention, Electronic Medical Record, Perceived Ease of Use, Perceived Usefulness, Self-Efficacy

Abstract

Penerapan rekam medis elektronik tidak hanya mengurangi masalah pengelolaan terkait rekam medis kertas namun juga meningkatkan pengulangan uji laboratorium dan observasi klinis, meningkatkan keakuratan keputusan medis, serta meningkatkan keselamatan pasien. Penelitian ini bertujuan untuk mengetahui pengaruh perceived usefulness, perceived ease of use, self-efficacy terhadap continuance intention to use electronic medical record melalui dimediasi attitude pada petugas rumah sakit X Serang. Penelitian ini menggunakan desain kuantitatif serta dilakukan secara cross sectional. Jumlah sampel sebanyak 244 petugas dari berbagai profesi. Sampel dipilih dengan menggunakan metode sensus. Data penelitian diambil menggunakan media google form dengan lima pilihan jawaban. Metode analisis data menggunakan PLS-SEM. Hasil penelitian ini menemukan bahwa perceived usefulness, perceived ease of use, self-efficacy masing-masing berpengaruh positif terhadap attitude. Perceived usefulness, perceived ease of use, self-efficacy, attitude masing-masing berpengaruh positif terhadap continuance intention to use electronic medical record. Attitude masing-masing memediasi sebagian pengaruh perceived usefulness, perceived ease of use, dan self-efficacy terhadap continuance intention. Saran untuk penelitian selanjutnya dapat diperluas dengan beberapa rumah sakit lainnya di wilayah Serang dan sekitarnya. Penelitian selanjutnya juga dapat ditambahkan faktor-faktor lain yang menyebabkan tinggi rendahnya continuance intention pasien seperti norma subjektif, kepemimpinan dan budaya.

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