Pengaruh Budaya Organisasi dan Kepuasan Kerja terhadap Organizational Citizenship Behavior Melalui Komitmen Organisasi Sebagai Intervening Pada Pegawai Instansi XYZ
DOI:
https://doi.org/10.31933/jemsi.v5i3.1793Keywords:
Organizational Culture, Job Satisfaction, Organizational Citizenship Behavior, Organizational CommitmentAbstract
This research aims to strengthen the results of previous research and conduct an analysis of the influence of Organizational Culture and Job Satisfaction on Organizational Citizenship Behavior through Organizational Commitment as an intervention for XYZ Agency Employees. Sampling in this study used a non-probability sampling technique with a purposive sampling technique of 187 respondents. The strategy applied in checking information is SmartPLS v.3.2.9. The research results show that Hierarchical Culture has an impact on OCB, Job Fulfillment influences OCB, Authoritative Culture basically influences Authoritative Responsibility, Job Fulfillment influences Hierarchical Responsibility, Authoritative Responsibility has a positive and large influence on OCB, Hierarchical Culture influences OCB through the mediation of Authoritative Responsibility , and Job Fulfillment fundamentally influence OCB through the mediation of Hierarchical Responsibilities.
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Wibowo. (2016). Perilaku Dalam Organisasi (Kedua). PT Raja Grafindo Persada.
Azhar, Sari, E. Y. D., & Anam, C. (2019). Pengaruh persepsi dukungan organisasi dan kepuasan kerja terhadap organizational citizenship behavior (OCB) dengan komitmen organisasi sebagai variabel mediator. Akuntabel, 16(1), 36–46.
Colquitt, J., LePine, J., & Wesson, M. (2015). Organizational Behavior (Fourth Edi). McGraw-Hill.
Fitrio, T., Apriansyah, R., Utami, S., & Yaspita, H. (2019). The Effect of Job Satisfaction to Organizational Citizenship Behavior (OCB) Mediated by Organizational Commitment. International Journal of Scientific Research and Management, 7(09). https://doi.org/10.18535/ijsrm/v7i9.em01
Ghozali, I. (2016). Aplikasi Analisis Multivariete Dengan Program IBM SPSS 23 (8th ed.). Badan Penerbit Universitas Diponegoro.
Ghozali, I., & Latan, H. (2020). Partial Least Squares Konsep Teknik dan Aplikasi dengan Program Smart PLS 3.0. Universitas Diponegoro Semarang.
Griffin, R. W., & Moorhead, G. (2014). Organizational Behavior: Managing People and Organizations (E. Joyner (ed.); 11th ed.). Cengage Learning.
Kementerian PANRB RI. (n.d.). 5 Prioritas Kerja Presiden 2019 - 2024.
McShane, S., Olekalns, M., & Travaglione, T. (2013). Organizational Behavior: Emerging Knowledge. McGraw-Hill.
Mulyantoro, H., & Suherman. (2022). Pengaruh Kepuasan Kerja dan Budaya Organisasi melalui Komitmen Organisasi terhadap Perilaku Kewargaan Organisasi Pegawai KPP Pratama Grogol Petamburan. Labs: Jurnal Bisnis Dan Manajemen, 27(2), 53–62. https://doi.org/10.57134/labs.v27i2.18
Natalia Achmad, R., & Djamil Mz, M. (2022). Does Transformational Leadership and Organizational Culture Affect Organizational Commitment to Improving the Performance of Employees? International Journal of Law Policy and Governance, 1(2), 2830–3245.
Ng, L.-P., Choong, Y.-O., Kuar, L.-S., Tan, C.-E., & Teoh, S.-Y. (2019). Job satisfaction and organizational citizenship behavior amongst health professionals: The mediating role of work engagement. International Journal of Healthcare Management, 14(3), 797–804. https://doi.org/10.1080/20479700.2019.1698850
Nisa, N. U., & Fayaz, F. (2018). Role of Organizational Culture in Enhancing the Organizational Citizenship Behavior of Employees- A Review of Literature. International Journal of Management Studies, V(3(4)), 64. https://doi.org/10.18843/ijms/v5i3(4)/07
Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020). The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1793521
Robbins, Stephen P., T. A. J. (2016). Perilaku Organisasi (16th ed.).
Romi, M. V., Ahman, E., Disman, Suryadi, E., & Riswanto, A. (2020). Islamic work ethics-based organizational citizenship behavior to improve the job satisfaction and organizational commitment of higher education lecturers in Indonesia. International Journal of Higher Education, 9(2), 78–84. https://doi.org/10.5430/ijhe.v9n2p78
Rulianti, E., & Pardede, R. H. (2022). PENGARUH KOMITMEN ORGANISASIONAL , KEPUASAN KERJA, DAN BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR. Jurnal Ekonomi Dan Bisnis, 10(1), 341–350.
Soelton, M., Suatoni, M., Yanuar, T., Syah, R., Ramli, Y., Santoso, P., Amanda, B., & Octaviani, R. (2020). Conceptualizing The Role of Organizational Commitment. American International Journal of Business Management (AIJBM) ISSN, 3(8), 178–188.
Sutrisno, E. (2013). Budaya Organisasi (3rd ed.). Kencana (Prenadamedia Group).
Sutrisno, E. (2019). Manajemen Sumber Daya Manusia (Pertama). Kencana (Prenadamedia Group).
Titisari, P. (2014). Peranan Organizational Citizenship Behavior (OCB)?: dalam meningkatkan kinerja karyawan. Mitra Wacana Media.
Undang-Undang Nomor 5, Pub. L. No. Nomor 5 Tahun 2014 (2014).
Wibowo. (2016). Perilaku Dalam Organisasi (Kedua). PT Raja Grafindo Persada.
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Published
2024-01-09
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Tri Nuryani, F., & Djamil, M. (2024). Pengaruh Budaya Organisasi dan Kepuasan Kerja terhadap Organizational Citizenship Behavior Melalui Komitmen Organisasi Sebagai Intervening Pada Pegawai Instansi XYZ. Jurnal Ekonomi Manajemen Sistem Informasi, 5(3), 192–202. https://doi.org/10.31933/jemsi.v5i3.1793
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