Pengaruh Kualitas Kehidupan Kerja Terhadap Perilaku Kewarganegaraan Dalam Organisasi dan Dampaknya Terhadap Kinerja Pegawai di Sekretariat DPRD Kota Sungai Penuh
DOI:
https://doi.org/10.31933/jemsi.v4i3.1399Keywords:
Quality of Work Life, Organizational Citizenshiip Behavior, KinerjaAbstract
Penelitian ini bertujuan menganalisis pengaruh Quality of Work Life melalui Organizational Citizenshiip Behavior terhadap kinerja pegawai di Sekretariat DPRD Kota Sungai Penuh. Populasi pada penelitian ini adalah pegawai di Sekretariat DPRD Kota Sungai Penuh yang berjumlah 40 orang pegawai. Dimana teknik penarikan sampel dalam penelitian ini menggunakan Sampling Jenuh (Sampling Sensus). Penelitian ini menggunakan pendekatan kuantitatif dengan metode survey dan menggunakan analisis data Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa Quality of Work Life secara langsung berpengaruh positif dan signifikan terhadap Organizational Citizenshiip Behavior, sedangkan Quality of Work Life tidak berpengaruh signifikan terhadap Organizational Citizenship Behavior. Kemudian Organizational Citizenship Behavior berpengaruh positif dan signifikan terhadap kinerja pegawai. Selanjutnya Quality of Work Life berpengaruh signifikan dan positif terhadap kinerja pegawai dengan Organizational Citizenship Behavior sebagai variabel mediasi.
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Yandi, A., & Havidz, H. B. H. (2022). Employee Performance Model: Work Engagement Through Job Satisfaction and Organizational Commitment (A Study of Human Resource Management Literature Study). Dinasti International Journal of Management Science, 3(3), 547-565.
Anisah. (2017). Evaluasi Faktor Faktor yang mempengaruhi Quality Work of Life. Jurnal Ilmiah Universitas Jambi. Vol. 17 No. 1, 211-217
Anwar, K., & Aima, M. H. (2019). The Effect Of Competence and Motivation On Organizational Commitments and its Implications On Employee Performance. Dinasti International Journal of Education Management and Social Science, 1(2), 183-196.
Dewanggana, B.D., Paramita, P.D., & Haryono, A.T. (2016). Pengaruh Komitmen Organisasi, Kepuasan Kerja, Budaya Organisasi Terhadap Organizational Citizenship Behavior (OCB) yang Berdampak pada Prestasi Kerja Pegawai. Journal of Management, Vol.2 No.2
Dewi, F.K.U., & Indrawati, E.S. (2019). Hubungan antara Kualitas Kehidupan Kerja dengan Organizational Pegawai bagian Customer Service. Jurnal EMPATI. Vol. 8 No. 1, 144-150
Eka, F., & Anik, H. (2020). The effect of organizational communication and job satisfaction on employee engagement and employee performance at PT. Abyor International. Dinasti International Journal of Education Management And Social Science, 1(4), 479-489.
Enny, M. (2019). Manajemen Sumber Daya Manusia. Jawa Timur: UBHARA Manajemen Press
Hermawati, A & Mas, N. (2016). Quality of Work Life dan Organizational Citizenshp Behavior Sebuah Kajian Empiris. Malang: Badan Penerbitan Universitas Widyagama Malang.
Hermawati, A., Rahmawati, Husin, Nurwati, & Martaleni. (2019). Real Description Regarding The Management of Human Resource and Tourism Marketing at Micro, Small and Medium Enterprises of tourism Sector In East Java. Journal of Applied Management. Vol. 19 No.1, 112-129
Huseno, T. (2016). Kinerja Pegawai. Padang: Media Nusa Creative
Ihsani, N., & Wijayanto, A. (2020). The effect of organizational culture, motivation, and job satisfaction on employee performance. Dinasti International Journal of Digital Business Management, 1(4), 492-502.
Irdaningsih, H., Parwoto, P., & Saluy, A. B. (2020). Influence Of Leadership, Compensation & Commitment To Employee Performance In Pasar Mobil Kemayoran Management (Ppmk). Dinasti International Journal of Education Management And Social Science, 1(6), 856-866.
Mangkunergara, A.A.A.P. (2017). Manajemen Sumber Daya Perusahaan. Bandung: Remaja Rosdakarya.
Mohammadi, S., & Karupiah, P. (2019). Quality of work life and academic staff performance: a comparative study in public and private universities in Malaysia. Studies in Higher Education, Volume 45 Edisi 6, 1-15
Nadeak, B. (2020). Organizational Citizenship Behavior (OCB) di Perguruan Tinggi: Kajian Ilmiah untuk Meningkatkan Kualitas dan Produktivitas. Jakarta: PT. Rivita Oppustaka Translitera.
Naway, F.A., & Haris, I. (2017). The Effect of Career Development, Perception of Organizational Justice and Job Satisfaction on Teacher’s Organizational Citizenship Behavior. InternationalReview of Management and Marketing. Vol.7 No.2, 17-21
Pasaribu, R., Manurung, A. H., & Rony, Z. T. (2022). The Effect Of Leadership, Employee Performance, Motivation And Information Technology On Employee Job Satisfaction Moderated By Age Of Employees At Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bekasi. Dinasti International Journal of Management Science, 3(3), 592-602.
Rahmatullah, A., Ramdansyah, A. D., Kambara, R., & Haryadi, D. (2022). Improving Organizational Performance With Organizational Culture And Transformational Leadership Through Intervening Organizational Commitment Variables. Dinasti International Journal of Digital Business Management, 3(2), 180-194.
Ricardianto, P. (2018). Human Capital Management. Bogor: In Media
Ridwan, M. (2020). Analysis of organizational commitment through OCB on employee performance. Dinasti International Journal of Management Science, 1(4), 543-555.
Robbins, S. P. & Judge, T. A. (2016). Perilaku Organisasi Edisi 16. Jakarta : Salemba Empat.
Sanjaya, F.A. (2020). Pengaruh Budaya Kerja dan Organizational Citizenship Behavior Terhadap Kinerja Pegawai PT. Kaltrabu Indah Tour dan Travel Banjarmasin. Jurnal Riset Inspirasi Manajemen dan Kewirausahaan. Vol.4 No.1, 24-29
Sedarmayanti. (2013). Sumber Daya Manusia dan Produktivitas Kerja. Bandung: Mandar Maju.
Sudiarso, S. (2022). The Effect Of Transformational Leadership, Competence And Work Environment On Employee Performance Of Pt Waskita Karya (Persero) Tbk In Becakayu 2a Ujung Project. Dinasti International Journal of Management Science, 3(3), 535-546.
Widodo, D. S., & Yandi, A. (2022). Model Kinerja Karyawan: Kompetensi, Kompensasi dan Motivasi,(Literature Review MSDM). Jurnal Ilmu Multidisplin, 1(1), 1-14.
Wydyanto, W., & Yandi, A. (2020). Factors Affecting Organizational Commitment (A Human Resource Management Literature Study). Dinasti International Journal of Management Science, 2(2), 320-335.
Yandi, A. (2022). Literature Review Model Produktivitas Karyawan: Motivasi, Lingkungan Kerja, dan Kompensasi. Jurnal Ilmu Multidisplin, 1(1), 23-32.
Yandi, A., & Havidz, H. B. H. (2022). Employee Performance Model: Work Engagement Through Job Satisfaction and Organizational Commitment (A Study of Human Resource Management Literature Study). Dinasti International Journal of Management Science, 3(3), 547-565.
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Published
2023-01-30
How to Cite
Ubelsa, A. ., Edward, E. ., & Machpudin, A. . (2023). Pengaruh Kualitas Kehidupan Kerja Terhadap Perilaku Kewarganegaraan Dalam Organisasi dan Dampaknya Terhadap Kinerja Pegawai di Sekretariat DPRD Kota Sungai Penuh. Jurnal Ekonomi Manajemen Sistem Informasi, 4(3), 631–640. https://doi.org/10.31933/jemsi.v4i3.1399
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