BOYKE, Boyke; KURNIAWATI KURNIAWATI; MASNITA , Yolanda. The Traditional Role of CRM and Social Media Marketing in Increasing Customer Loyalty Mediated by Commitment, Trust, and Purchase Satisfaction: Online Cosmetics and Skincare . Jurnal Ekonomi Manajemen Sistem Informasi, [S. l.], v. 7, n. 1, p. 402–416, 2025. DOI: 10.38035/jemsi.v7i1.6132. Disponível em: https://dinastirev.org/index.php/JEMSI/article/view/6132. Acesso em: 28 dec. 2025.