FITHRIYAH, Hasna; NAZHESB, Margaretha. Chatbot In The Public Sector: A Systematic Literature Review (Chatbot In Public Sector: Sebuah Kajian Literatur Sistematis). Jurnal Manajemen Pendidikan dan Ilmu Sosial, [S. l.], v. 7, n. 2, p. 1643–1653, 2026. DOI: 10.38035/jmpis.v7i2.7859. Disponível em: https://dinastirev.org/JMPIS/article/view/7859. Acesso em: 13 mar. 2026.