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Setiawan Ruslim T, Rahardjo M, Putera Siswanto H. PENGARUH TANGIBLE, RESPONSIVENESS, TRUST, COMMUNICATION, DAN SATISFACTION TERHADAP LOYALITAS (INVESTIGASI: BANK “DANA***” DI MALL “TSR”). JIMT [Internet]. 2020 May 10 [cited 2024 Dec. 22];1(5):522-33. Available from: https://dinastirev.org/JIMT/article/view/224