Mikael, K. (2024) “The Peran Customer Relationship Management dan Corporate Image terhadap Customer Loyalty dalam PT. Unilever: Peran Customer Relationship Management dan Corporate Image terhadap Customer Loyalty dalam PT. Unilever”, Jurnal Ilmu Manajemen Terapan, 5(3), pp. 233–241. doi: 10.38035/jimt.v5i3.1737.