ARIFIN, Syahla Friska Pratricia; RATNAMURNI, Elis Dwiana. Pengaruh Pengalaman, Kualitas Pelayanan terhadap Loyalitas Nasabah PT Bank Central Asia Tbk. Dimediasi oleh Kepercayaan . Jurnal Ilmu Manajemen Terapan, [S. l.], v. 7, n. 6, p. 1903–1917, 2026. DOI: 10.38035/jimt.v7i6.9437. Disponível em: https://dinastirev.org/JIMT/article/view/9437. Acesso em: 27 jul. 2026.