[1]
Honny Fiva Akira Sembiring, Asep Suparman, Fransisca Pratiwi, Reza Jaya Sakti, and Chandra Mardika Saputra, “Determination of User Satisfaction of Seafarer’s Book Service: Analysis of Service Quality, Facilities, and Standard Operating Procedures at KSOP Class II Marunda”, JEMSI, vol. 7, no. 3, pp. 2790–2799, Feb. 2026.