E. Yulianto, Z. Abidin, D. Subastian, D. Marlita, and Y. Tatiana, “Analysis of the Influence of Service Innova-Tion Aspects, Rates, With the Mediation of Trust Level on Inter-City Inter-Province Bus Ticket Purchase Retention (Case Study of PO Sinar Jaya) ”, JEMSI, vol. 7, no. 3, pp. 2026–2036, Jan. 2026.