Rosilia Hervina and Ryan Kurniawan (2026) “Pengaruh Quality of Service, Digital Innovation & Brand Image melalui Customer Satisfaction dan Dampaknya terhadap Customer Loyalty pada Bank Syariah Indonesia Cabang Cianjur”, Jurnal Ekonomi Manajemen Sistem Informasi, 7(3), pp. 2625–2644. doi: 10.38035/jemsi.v7i3.7461.