USYEL, Zulhad Abdurrahim; PUTRA, Edy Yulianto; ALIANDRINA, Dessy. Determinants of Customer Loyalty in Internet Service Providers: The Mediating Role of Customer Satisfaction in Batam. Jurnal Ekonomi Manajemen Sistem Informasi, [S. l.], v. 7, n. 4, p. 3247–3258, 2026. DOI: 10.38035/jemsi.v7i4.7638. Disponível em: https://dinastirev.org/JEMSI/article/view/7638. Acesso em: 22 mar. 2026.